Privacy Policy

How we handle your information and keep things transparent

Last Updated: October 21, 2025

Introduction

Look, we get it. Privacy policies can be pretty dry reading, but we're gonna keep this straightforward.

At Blaze Fall Forge Architecture, we've been designing spaces across Vancouver since we started, and we treat your personal info with the same care we'd give to a critical load-bearing structure. This policy explains what we collect, why we need it, and what we do with it. No hidden clauses or corporate doublespeak – just the facts.

By using our website or working with us, you're agreeing to the terms laid out here. If something doesn't sit right with you, give us a call at (604) 555-0847 and let's talk it through.

What Information We Collect

Personal Information You Give Us

When you reach out for a consultation or project inquiry, we'll ask for:

  • Your name and company info (if applicable)
  • Email address and phone number
  • Project details and location info
  • Budget range and timeline expectations
  • Any specific requirements or constraints you're working with
Stuff We Collect Automatically

Like most websites these days, we gather some technical data:

  • IP address and general location (city-level, nothing creepy)
  • Browser type and device information
  • Pages you visit and how long you stick around
  • Where you came from (referring website)
  • Basic interaction patterns to improve user experience

We don't collect sensitive personal info like social insurance numbers, financial data, or health records unless absolutely necessary for a specific project requirement, and even then we'd discuss it with you first.

How We Use Your Information

We're not in the business of selling data – we're architects. Here's what we actually do with your info:

Project Communication

Responding to inquiries, scheduling consultations, sending project proposals, and keeping you updated throughout the design process.

Service Delivery

Creating designs, preparing documentation, coordinating with contractors, and delivering the architectural services you hired us for.

Website Improvements

Analyzing how people use our site so we can make it better. If everyone's getting lost trying to find our portfolio, that's on us to fix.

Updates & Newsletter

Sending occasional project showcases or sustainability insights. You can opt out anytime – we won't take it personally.

Legal Stuff: We'll also use your info to comply with Canadian privacy laws (PIPEDA), respond to legal requests, protect our rights, and prevent fraud or misuse of our services.

Who We Share Information With

We're pretty protective of your data, but there are times when we need to share it:

When we're working on your project, we might need to share relevant details with structural engineers, sustainability consultants, contractors, or other specialists. They're bound by their own professional standards and confidentiality agreements.

We use third-party services for things like email hosting, cloud storage, website analytics, and project management tools. These companies only get access to the data they need to do their job, and they're contractually obligated to keep it secure.

Sometimes we're required to share info with building departments, the Architectural Institute of British Columbia, or other regulatory authorities as part of the permitting and compliance process. That's just how the industry works.

If we receive a valid legal request (court order, subpoena, etc.), we may be required to disclose information. We'll always review such requests carefully and only provide what's legally required.

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Cookies & Tracking Technologies

Yeah, we use cookies. Not the delicious kind, unfortunately. Here's the breakdown:

Cookie Type Purpose Can You Disable?
Essential Cookies Make the website function properly. Things like remembering your form inputs or keeping you logged in. Required
Analytics Cookies Help us understand how visitors use our site so we can improve it. We use aggregated, anonymized data. Yes
Preference Cookies Remember your choices like language preferences or display settings. Yes
Marketing Cookies We don't really use these, but if we did, they'd track engagement with our content. Yes

You can control cookies through your browser settings. Just keep in mind that disabling certain cookies might make parts of the site not work as smoothly. Most browsers accept cookies automatically, but you can change that if you want.

Data Security & Retention

How We Protect Your Data
  • SSL encryption for data transmission
  • Secure, password-protected servers
  • Regular security audits and updates
  • Limited access – only team members who need it
  • Secure file transfer protocols for project documents
  • Regular backups in encrypted formats
How Long We Keep It
  • Active project data: Duration of project plus 7 years (professional requirement)
  • Inquiry information: 2 years if no project proceeds
  • Newsletter subscribers: Until you unsubscribe
  • Website analytics: 26 months maximum
  • Financial records: 7 years (tax requirements)
Reality Check: No security system is 100% bulletproof. We do everything we can to protect your data, but we can't guarantee absolute security. If there's ever a breach that affects your information, we'll notify you and the relevant authorities as required by Canadian law.

Your Privacy Rights

Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal info:

Access Your Data

You can ask to see what personal information we have about you. We'll provide it within 30 days.

Correct Inaccuracies

If something's wrong or outdated, let us know and we'll fix it right away.

Withdraw Consent

You can change your mind about how we use your data (within legal and contractual limits).

Delete Your Data

Request deletion, though we might need to keep some info for legal or professional obligations.

Opt Out of Marketing

Unsubscribe from our newsletter anytime. There's a link at the bottom of every email.

File a Complaint

If you're not happy with how we handle your data, you can contact the Privacy Commissioner of Canada.

To exercise any of these rights:

Email us at contact@blazefallforge.info or call (604) 555-0847. We'll verify your identity and get back to you within 30 days.

Questions? Get In Touch

If something in this policy doesn't make sense, or if you've got concerns about your privacy, don't hesitate to reach out. We're here to help, not hide behind legal jargon.

Privacy Officer

Blaze Fall Forge Architecture

1420 Georgia Street West, Suite 310
Vancouver, BC V6G 2Z2

Direct Contact

(604) 555-0847

contact@blazefallforge.info

Response Time

We aim to respond to all privacy inquiries within 2 business days, with full resolution within 30 days as required by law.

Changes to This Policy

We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll update the "Last Updated" date at the top and notify active clients by email if the changes are significant. It's worth checking back occasionally to stay in the loop.